Your warranty
We take pride in the preparation, repair and finishing of every wheel that passes through our workshop. If you believe there is a problem with the refurbished finish caused by our workmanship, please contact us so we can inspect it and put things right where the warranty applies.
What's covered
- Defects in the refurbished coating caused by our workmanship or application process.
- Premature coating failure where no external damage or unsuitable cleaning products are involved.
- Warranty assessment by Spectrum Coatings during the 12-month warranty period.
What's not covered
- Kerb damage, scratches, stone chips or impact damage.
- Damage caused during tyre removal, fitting or work carried out by another business.
- Damage from acidic, alkaline, abrasive or otherwise unsuitable wheel-cleaning products.
- Pressure-washer damage caused by cleaning too close to the wheel surface.
- Corrosion or coating failure originating from pre-existing structural damage, cracks or previous repairs outside our workmanship.
- Normal wear and tear or damage caused after the vehicle leaves our care.
Looking after your refurbished wheels
A little care helps keep the finish looking its best for longer.
During the first 7 days
- Avoid chemical wheel cleaners.
- Wash only with mild car shampoo, clean water and a soft wash mitt or cloth.
- Avoid automatic car washes and aggressive pressure washing.
Ongoing care
- Use a pH-neutral wheel cleaner suitable for refurbished or powder-coated wheels.
- Do not use acidic or strongly alkaline wheel-cleaning products.
- Avoid abrasive brushes, scouring pads or harsh cleaning tools.
- Remove brake dust regularly rather than allowing heavy build-up.
- Keep pressure-washer nozzles a sensible distance from the wheel surface.
Need to make a warranty claim?
Please contact us as soon as you notice a possible issue. To help us assess it quickly, send the following information:
This helps us locate the refurbishment record.
You can also refer to the date written on your warranty card.
Include a close-up and a photo showing the whole wheel.
Tell us when you first noticed it and anything relevant that happened beforehand.
We're here to help.
Contact our team if you have a warranty question or would like us to assess a refurbished wheel.
Ipplepen, Devon · Please retain your warranty card as proof of the refurbishment date.
Important warranty information
Warranty claims are subject to inspection by Spectrum Coatings. The warranty covers eligible workmanship relating to the refurbishment carried out by us and does not cover subsequent damage, misuse, unsuitable cleaning methods or work performed by third parties. Your statutory consumer rights are not affected.
